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Security Systems in Roanoke
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Roanoke?

An alarm system is designed to protect your home. But what occurs when your home security alarms go off in Roanoke? What should you do to help make sure you and all your family members are taken care of?

The first thing to do is to remain calm. Know that your 24/7 monitoring specialists have you covered. Then proceed with the recommended actions to be prepared for any urgent situation.

Our Committed Professionals Help You Stay Safe

A security monitoring representative is instantly notified as soon as your Roanoke home security alarms go off. After a monitoring professional is notified, they will contact you without delay to ascertain what set off your home’s defense. Your system can trip due to a range of emergencies, including:

  • Break-in

  • Smoke

  • Flooding

  • Alarm tripped by accident

In situations where a device was accidentally triggered—like not remembering that your sensors are armed when you open a window— a representative will call to ask if assistance is required. Give them your proper code, and they will turn off the alarm.

In the event there is a legitimate crisis, your representative will dispatch emergency personnel, including police, fire, and EMS, to your property. They will even act as the point of contact when you are not on site. Your monitoring team also can inform authorities which component was set off, giving them a forewarning for what might be a life-threatening situation. Then the agent will remain on the phone with you to keep you in control and instruct you on what you should do.

Steps to Take if Your Alarm Goes Off In Roanoke

Waking up in the wee hours of the morning to an alarm blaring is terrifying—particularly if you aren’t clear as to why it’s happening. The most important thing you should do is keep yourself in control and take the following actions:

  • Before anything else, move to a safe place. Collect all members of your family including pets as quick as you can and relocate to a secure room at your property or exit as quickly as possible. It's a common tendency to confront the emergency on your own, but this can be incredibly dangerous. Alternatively, concentrate on trying to keep you and your family members secure and letting the authorities deal with the crisis.

  • As a second step, utilize your smartphone’s convenient security app to remain in touch with your monitoring agent. They'll dispatch responders who will be in transit to your home in a matter of moments.

  • Lastly, keep in constant communication with your monitoring agent and emergency responders. You are able to be connected, so representatives of each team are speaking on the same line. Or, if you’re not able to be in direct contact with authorities, you’re still able to obtain updates through text messages. Even in false alarm situations, it's wise to keep adequately communicating with all teams so you will be ready should a legitimate crisis happen.

Be Prepared For Any Emergency in Roanoke with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems ensures you and your family are completely protected. With 24/7 monitoring, home automation, and entry-point sensors, your residence will remain the secured refuge it's supposed to be. Create the perfect home security package by filling out the following form or dial (540) 212-9084 to speak with a member of our team.