ADT® Authorized Dealer Serving Roanoke & Surrounding Areas
Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the common practice of providing a neighbor a key to your house into the digital age. It does away with the requirement for actual keys or passcodes and permits you to control who has access to your Roanoke home and for what timeframe. Discover more about how to incorporate it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to feed your plants, get your mail, or exercise your dog when you leave town. In the past, you would just supply them with a key to your house. There’s now a better way. Thanks to the innovative ADT Trusted Neighbor Feature, you’ll never have to be concerned about missing keys or doors left open. 

What you need is an ADT home security system, a Google Nest doorbell camera, a smart door lock, and the ADT+ app that allows everything to function in unison. Here’s how to set it up: 

  1. You assign access to a trusted individual, like a close friend or neighbor, through the ADT+ app.
  2. Following that, you set permissions. You can give neighbors timed access, permitting them to enter and depart during a designated timeframe, or event-based entry. For example, if a package arrives, the system can unfasten the door to allow your neighbor to bring it indoors once it verifies them.
  3. When you’ve configured access, your Google Nest Doorbell camera employs familiar face detection to validate your neighbor when they approach the door.
  4. Your ADT security system will deactivate the alarm and deactivate the lock when the person is authenticated as an authorized visitor.
  5. You get immediate alerts as your family member, friend, or neighbor comes and goes. The app also offers a complete log. 
  6. After the trusted neighbor exits, your smart door lock secures independently to safeguard your home.

You may grant access for any individual you would like, such as a service technician, dog walker, or a friend who shows up when you’re away. This tool is also helpful during urgent situations, particularly when you’re away. To illustrate, if a water sensor goes off, your system can provide event-driven access so someone can switch off the water. Programming permissions is easy with the intuitive app. 

Boost Your Roanoke Home’s Convenience And Security

ADT Trusted Neighbor is an excellent example of how ADT makes your Roanoke home more connected and secure while streamlining your daily life. This service isn’t merely for neighbors and friends, as you’ll benefit from the facial recognition and auto-unlock capability when you’re wrangling children or bringing in sacks of groceries. Once you're inside, the door automatically fastens behind you.

Request Your ADT Home Security System In Roanoke With The Latest Features

Benefit from like ADT Trusted Neighbor and Google Nest cameras with a modern home security system in Roanoke from Secure24 Alarm Systems. An authorized ADT dealer, we’re pleased to provide the latest advancements from the top name in home security. Call (540) 212-9084 today to begin. Our skilled team can answer any questions about the ADT+ app, Google Nest cameras, and how to make things work together.